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Job Description

  Salary Range:$63,000.00 To 78,500.00 Annually 

Terra Insights is the industry’s first, end-to-end sensor to cloud data delivery platform that supports proactive, risk-informed decision making and monitoring. 

Powered by the trusted and experienced brands RST Instruments, Measurand, 3vGeomatics, Syscom Instruments and NavStar, Terra Insights offers a comprehensive platform of geotechnical, structural, and geospatial monitoring technology, along with purpose-built data delivery solutions.With over 100 years of combined measurement and monitoring technology experience, Terra Insights specializes in combining expertise and service with proven instrumentation and data management technologies that are being used in leading projects around the world.TECHNICAL INSIDE SALES REPRESENTATIVE LEVEL IIPosition OverviewTerra Insights is seeking a Technical Inside Sales Representative to become part of their fast-growing team. If you enjoy a fast-paced environment that works with many departments, this could be a fit for you. This essential role supports the sales function to provide high-quality and timely customer service.Primary Responsibilities

  • Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an inquiry
  • Assist our customers through a consultative sales process to ensure we provide the customer with the correct solutions by utilizing the technical acumen of Terra Insights solutions
  • Partners with technical solutioning team members to determine technical requirements and considerations
  • Create quotes and orders, coordinate with the production team and shipping team to ensure our customers have a positive and seamless experience with Terra Insights
  • Use consultative sales skills to identify future sales opportunities
  • Qualify incoming calls to prospect for further sales opportunities
  • Support regional Business Development Managers
  • Consistent use of Salesforce/Epicor for recording customer transactions, correspondence, and future opportunities pipeline
  • Work within framework of our quality management system ISO 9001
  • Other duties as assigned by management

Qualifications & Skills Required

  • 2+ years of experience in Inside Sales, or related sales experience in client/customer service
  • Diploma or Degree in Civil Engineering/Geotechnical Engineering, or Civil Technology would be an asset
  • Previous experience in inside sales, or related sales experience
  • Experience with Salesforce.com CRM system
  • Experience in Civil Construction Market would be an asset
  • Familiarity with Public Tender Process would be an asset
  • Marketing experience would be an asset
  • Experience with Epicor ERP Systems or similar ERP Software
  • Proven ability in maintaining positive customer relations, networking, and account strategy management
  • Experience working independently, as well as in collaboration with team members
  • Strong Organizational and Time-Management skills with a proven ability to multi-task and work autonomously
  • Good judgment coupled with the ability to set clear expectations to distributors and customers and make sound decisions


Actual compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.Terra Insights cares deeply about diversity, equity, and inclusion in recruitment, hiring, employment and advancement. We are an equal opportunity employer dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.Notification to Applicants: We are committed to providing an accessible environment and ensuring fairness throughout our hiring process. We welcome the opportunity to work with applicants requesting accommodations at any stage of the recruitment and hiring process and while working with us. Accommodations will be provided as requested, please contact us at [email protected] .

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