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Job Description


Important information pertaining to our COVID-19 protocols, including our hybrid workforce options, can be found here. Salary range is $70k to $160k, with a midpoint of $115k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program
  • Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
  • Paid Time Off: 25 days of paid time off annually; 12 paid holidays;
  • Parental Leave: 12 weeks of parental leave for new parents
  • Pet Insurance
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

 GENERAL PURPOSE:  Under general direction, supervises and coordinates the successful implementation of the functions and activities of the Link Light Rail Operations from design phase through construction, final testing, and revenue service phases; oversees the Agency’s contracted operating agency by auditing performance, reviews costs, and manages work products; interacts with all internal and external customers such as state, federal, and/or city representatives; works with all local emergency services agencies in providing information and feedback on all aspects of the Link Light Rail operations plans; audits various third party contracts and contractors to ensure work is performed to specifications and budget; assists in setting operating budget criteria to meet Agency budget goals and guidelines; procures equipment and tools to meet operating needs as required; assists the Department by meeting departmental and Agency goals and objectives; and assists the Light Rail Operations and Planning Manager on any and all matters as assigned.ESSENTIAL FUNCTIONS:The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.• Interfaces with all internal and external representative to explain the role and responsibilities of Link Operations; requests information to clarify or explain Central Link Operations; explains link operations responsibilities, including various agreements and contracts. • Develops and/or reviews documentation to meet operational needs and requirements in preparing the light rail system for testing, pre–revenue and revenue service. • Provides assistance and coordination to King County Metro operations superintendents in meeting Central Link obligations in meeting operating strategy, training, and support system testing.     • Actively participates on various committees such as Fire/Life Safety, Light Rail safety, National Transit Database (NTD) reporting, Rule Book, Light Rail Standard Operating Procedures, System Certification, U Link and Yard expansion, and East Link Operations review. • Responsible to audit, administer, and procure contracts to meet operational needs; start-up Task Order Process auditing between King County Metro and the Agency. • Provides training oversight for operational needs; reviews all training submittals related to operations and monitors compliance; works with resident engineers on training contractual requirements; assists Link Control Center on operational readiness needs and equipment; develops various maps and aids to assist operational needs; and conducts reviews of design submittals and CADD drawings.• Participates in the development and implementation of goals, objectives, policies, priorities, and budgets for assigned projects, services, and functional area within the Division; and makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies.• Provides support to the division/department and others on matters as directed; serves as staff on a variety of committees as assigned; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the operations field related to area of assignment; incorporates new developments as appropriate; develops MOA with outside jurisdictions as needed; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.• It is the responsibility of all employees to integrate sustainability into everyday business practices.• Other duties as assigned.MINIMUM QUALIFICATIONS:Education and Experience:Bachelor’s degree in engineering, planning, business administration, or closely related field and five years of rail road operations experience that includes administrative and supervisory responsibility for a service transit system; OR an equivalent combination of education and experience.Required Licenses or Certifications:• Valid state driver’s license.Preferred Licenses or Certifications:• National Institute Management Systems certification.Required Knowledge and Skills:• Extensive knowledge of Light Rail Transit operations and principals; knowledge of control room dispatch process to run train operations. • Advanced principles and practices related to Light Rail Operations and Maintenance. • Special applications such as AutoCAD, MS Project, Enterprise 1, SCADA (Supervisory Control and Data Acquisition, and other basic software languages and interfaces.• APTA Rail Standards & Practices, design criteria, federal reports such as those from FTA, NATB.  • Contract management. • Principles and practices of program development and administration.• Contract procurement strategies and management principles.• Policy and procedure development.• Pertinent federal, state, and local laws, codes, and regulations as they apply to light rail transit operations.• Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.• Principles and practices of governmental budget preparation and administration.• Principles of business letter writing and basic report preparation.• English usage, spelling, grammar, and punctuation.• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports. • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies. • Interpreting and using all types of operating manuals related to a light rail system.• Interpreting and applying applicable federal, state, and local policies, laws, and regulations.• Procurement of goods and services.• Principles of research and analysis.• Logical theory methods used for ridership forecasting. • Flow-charting.• Policy and procedure development.• Preparing and analyzing complex data and comprehensive reports.• Responding to inquiries and in effective oral and written communication.• Applying advanced project management and program development techniques and principles.• Working cooperatively with other departments, Agency officials, and outside agencies.• Developing and monitoring departmental and program/project operating budgets, costs, and schedules.Physical Demands / Work Environment:  • Most work is performed in a standard office environment, but does require inspection work in and around construction sites.• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and extreme noise when conducting site visits and working in the field. • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)