DescriptionThe Scale Clerk operates the weigh scales and enters data into the scale computer within the applicable software program. This position is responsible for, but not limited to, providing customer service; receiving payments, data entry, record keeping for landfill/transfer station operations, screening and recording incoming loads at the scale house, directing vehicles entering and leaving the facility, and performing Spotter duties when required.
Duties & Responsibilities• Provide prompt and courteous service to customers • Ensure trucks are properly positioned on scales for accurate weights • Operates a register and handles cash and credit card transactions, balance cash drawer at the beginning and end of each shift.• Inspect loads and query drivers as required• Enter load information and customer/truck information into computer and operate computerized truck scale to determine weight of load• Instruct drivers to the appropriate tipping area • Redirect loads based upon load contents; specifically, do not accept loads containing hazardous or unauthorized waste, or other materials not in compliance with regulations for tipping at the facility• Operate computer to process proper charges to be assigned for each load, and generate charge ticket on printer• May assign and collect tipping fees from established rate schedules for customers without scale house or transfer station charge privileges• Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records • File weight tickets for each load, record and secure cash receipts, and maintain records of all incoming/outgoing loads that cross the scales• Answer incoming calls; respond to public’s questions regarding prices • Follow all required safety policies and procedures • Perform other job-related duties as assignedRequirementsRequired:• High School diploma or GED• Experience in office or a retail environment, including processing cash and credit transactions
Knowledge, Skills, & Abilities• Microsoft Office experience• Ability to prioritize workload efficiently and meet deadlines• Excellent analytical, attention to detail, and problem-solving skills• Excellent verbal and written communication skills with the ability to communicate clearly with team members, management, employees and external customers in an efficient and professional manner• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality • Ability to be a self-starter capable of working effectively in a fast paced, team environment• Ability to read, write, and comprehend reports and associated documents• Ability to exert muscle force to lift, push, pull, or carry objects• Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing• Knowledge of relevant equipment, OSHA, and other related state and federal regulations• Knowledge of proper lifting techniques• Flexibility to accept and adapt to change as well as the commitment to seek continuous improvementPreferred: • Scale house experience• Solid Waste Industry or ancillary experience• Bilingual: English/Spanish
Equal Opportunity Employer