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Job Description

    In this role, the emphasis will be on opportunity generating sales activities, with a heavy focus on outbound calling campaigns. You will also:

    • Work directly with existing and new customers making outbound calls and create sales opportunities for the account management team
    • Provide concise feedback on campaigns, scripts, opportunities and client perception in both CRM and to the sales team
    • Research and qualify leads as assigned
    • Utilize CRM system to research accounts, log, and track all activities including meetings, leads, opportunities, quotes, and closed sales.
    • Maintain a well-rounded understanding of the products and services being offered. Ability to describe the product benefits and any special offers and give advice about how these may benefit customers personally.
    • Uncover the prospect’s needs and business goals and determine whether our solution/product offer addresses their problem or issue.
    • High volume calling, with a goal of 50 inbound/outbound calls per day.

      What You Bring To The Team:

      • Bachelor's degree recommended.
      • Minimum 1-2 years customer service and/or sales experience are required.
      • Highly motivated and service-oriented with excellent phone skills required
      • Must be detail oriented, resourceful and inquisitive
      • A polite, confident and friendly manner and a positive attitude.
      • Excellent verbal and written communication skills required with the ability to effectively present information to customers via the telephone
      • Flexibility and quick thinking.
      • Perseverance and the ability to respect users answers with poise.
      • Creative thinker and strong ability to use initiative in a sales environment
      • Software proficiency in Microsoft Office Suite required.
      • Experience with Civil, Bridge Design Solutions in practice a plus including Civil3D, MDX, Midas.