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Job Description

Bentley Systems is seeking a talented individual to become a valued member of our successful team as a Cloud Infrastructure Engineer located in our Exton, PA global headquarters. The Cloud Infrastructure Engineer is responsible for installing, securing, and supporting server systems and cloud resources in a global environment. The Cloud Infrastructure Engineer will also be assigned projects to research, design and implement fixes and enhancements to existing technology as well as new technologies required to support business requirements.

Responsibilities

  • Build and configure infrastructure resources in cloud platforms including Azure and AWS
  • Installation and configuration of servers and operating system software
  • Windows server administration and support
  • Ensure system and network security is maintained
  • Perform troubleshooting of issues related to all aspects of infrastructure and application services
  • Configuration and troubleshooting of cloud-based networking components such as virtual networks, subnets, security groups, and VPN tunnels
  • Utilize diagnostic tools to troubleshoot network problems
  • Collaborate with colleagues, application analysts and/or vendor support teams to troubleshoot and resolve issues
  • Assist with Network Operations Center to create and enhance monitoring procedures
  • Create, update, and maintain documentation for recurring procedures as well as one-off resolutions
  • Document system architecture/design and procedures
  • Plan and coordinate environment changes and enhancements with application and development teams
  • Monitor system utilization and plan for future expansion to ensure our capacity aligns with scalability requirements
  • Remediate network and server vulnerabilities as discovered by network scans and penetration tests
  • Assist in group effort to manage Service Desk process ensuring tickets acted upon appropriately
  • Participate in on-call rotation to provide off-hours support
  • Occasional weekend and off-hours work will be required

Qualifications

  • Bachelor's degree (B.A.) or equivalent from four-year college in computer science or related field or 7 years of equivalent industry experience
  • 7+ years’ experience designing, implementing, and supporting Microsoft Windows based infrastructure systems
  • Experience with ALL the following:
    • Windows Server (all versions) and Active Directory administration
    • Virtualization and public cloud platforms (Azure cloud is preferred)
    • Backup/restore administration and Disaster Recovery/Business Continuity planning
    • Storage management and support (any kind of storage system)
    • LAN/WAN networking and firewall configuration
    • Web server configuration and optimization (IIS)
    • PowerShell scripting and ability to apply those skills to automate repetitive tasks
  • Experience with SOME of the following:
    • Load balancers and high-availability strategies (physical and/or virtual)
    • Monitoring tools across infrastructure and application services
    • Microsoft SQL server (from system administrator perspective)
    • Encryption technologies including Bitlocker and Data at Rest encryption strategies
  • Ability to write IT documentation/instructions, routine reports, and correspondence.
  • Ability to work independently and in a team environment
  • Self-starter, self-motivated, pro-active, and able to handle multiple concurrent activities
  • Strong analytical and problem-solving skills
  • Excellent interpersonal skills and a positive attitude
  • Strong work ethic, excellent verbal and written communication and customer service skills
  • Effective time and prioritization management
  • Desire to learn new technologies and to dive into challenges
  • Act as a role model and mentor to junior engineers as required