Job Details

Job ID: #17441
Job Location Malaysia
Company Bentley Systems Inc.
Company Industry Construction/Architecture Technology
Job Role Civil-other
Employment Type Full-time
Monthly Salary

Preferred Candidate

Career Level bachelor
Years of Experience 3
Residence Location Malaysia

Job Description

Project/Relationship Manager
Wilayah Persekutuan Kuala Lumpur, Malaysia
Malaysia - Kuala Lumpur
Posted: 12/06/2017
Updated: 12/06/2017
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The Project/Relationship Manager (internally: Success Plan Manager/SPM) is responsible for the delivery of our Success Plans subscription to Bentley users. The SPM reports to the Director of Product Success and will be part of a multi-functional/multi-cultural team.


Essential Job Functions

  • Ensure the continuous delivery of a Success Plan to achieve the defined outcomes in accordance with Success Plan Methodology
  • Plan, schedule and track Success Plan activities using Bentley recommended tool
  • Create, deliver and present monthly and quarterly progress reports to the user
  • Manage stakeholders through effectively communicating planning, progress, expectations, assumptions and dependencies in a timely and clear fashion
  • Deliver and demonstrate the value of the Success Plan to the user
  • Provide support to the Bentley sales team to position Success Plans and provide clear insight into the value of a Success Plan
  • Support continuous improvement of Success Plan Methodology


Knowledge and Experience

  • Bachelor's (graduate) degree or relevant industry related qualification
  • 3 or more years of relevant experience in service delivery management or in like roles
  • Project Management skills with knowledge of transition methodology would be an advantage
  • Experience in software application implementations


Personal Attributes

  • Good communication, presentation, negotiation and influencing skills
  • Strong leadership skills
  • Excellent in coordinating multiple resources and activities in parallel
  • Proactive approach to drive the outcomes that will be delivered through the Success Plan
  • Strategic mindset, focusing on delivering value to the user
  • Team player, able to direct others to participate as part of a cross-regional/functional team
  • Self-starter, able to take the initiative with ability to work with minimal supervision or guidance


Work Conditions

  • Virtual (home office) or Bentley Office based
  • Travel will be required for the meetings, reviews, etc. The amount of (international) travel may be as much as 25% per year. 

  • Field of Practice: Civil-other
  • Industry: Construction/Architecture Technology
3 Years of Experience